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17.08.2019 02:04
canitiemart
portfolio

Hello,

I have writen email to support, but I haven't get answer yet. I have problem with my other account: canitiem ([email protected]). I have get any an email from escapemotions.com I'm clicking for actvity link and resteting password. The emails don't have in my mailbox. I tryed send email to support, but I I failed it and I recived:

92.240.253.136 does not like recipient.
Remote host said: 550 Ip or domain (193.222.135.148/o2.pl) is blacklisted by admin

When I wrote it from another email.

I registret new account, but how do I transfer the license to the new account now that the activation link does not come?

I bought Rebelle 3, and I have serial number and invoice.

Sorry for my English.
19.08.2019 02:37
Veronika Escape Motions
Team Member portfolio
Hello,
 
We have confirmed your account @canitiem internally so all should be working well now. Please try to log in to your Community account and let me know if it works for you OK.
 
If you don't need the second account @canitiemart, let me know please, we'd close it.
 
20.08.2019 02:52
Veronika Escape Motions
Team Member portfolio

Absolutely. In case that email address is on a blacklist, we will transfer your R3 license to your @canitiemart account. I'll let you know when this is done :)
21.08.2019 02:33
Veronika Escape Motions
Team Member portfolio

Hello, 

your R3 license has been transferred under your account @canitiemart :)
21.08.2019 05:29
canitiemart
portfolio

Thank you for your help :)

 

Have a nice day!
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