crazy latency

Hi @escoces,

thanks for letting us know! Yes, please keep using the 3.1 version on your macOS until we resolve this.

Hi Veronika, 

I sent you the log, but for the benefit of anyone who might come across this thread, I thought I would report here that 3.1.8 is now working as expected, even before I installed the version you sent me. There was a Windows update on my machine yesterday (1/18/2020), so I'm wondering if it might have been some conflict within Windows.

For anyone on Windows still having this issue, it might be worthwhile to run any pending Windows updates. 

Hi @GREBNAR,

thanks for letting us know! We'll see whether this helps others.

Hello
Recently purchased and used
Seems to be a problem with version 3.1.8.
There is a lot of delay in using watercolor brushes.

MacBook Pro 2016 . Intel Core i7 . 16GB. radeon Pro 460 4GB. Graphics 530 1536MB

All 3.1.8 / 3.1.6 versions have been brush delayed. So I am using version 3.1.

Hope to improve soon.

Hi @attaboy131,

I just sent you a version for testing, please get back to me and let me know how it works for you.

Thanks!

I have the same problem with 3.1.6 and 3.1.8.  I've downloaded 3.1.5 at the latency is gone so I'm also using an older version until this is fixed.

Note the latency occurs on initial placement of the first 'stroke' whether by pen or mouse click.  ie you press down (mouse/pen) and there is a half-second? delay before the cursor starts tracking properly, but once moving the cursor is properly responsive.  So there's some issue at the moment you begin the stroke.

Note this is on OSX 10.12.6  (be nice to be able to edit these posts!)

Is there a way I can get the latest version, version 3.15 that still works without the latency? My machine suffers also. I am on windows 10.

Hi @AtomJones,

you can download Rebelle 3 versions (new and older) anytime from your Community profile - after you log in, go to your profile and click the "Purchases" tab.

We have fixed one well-hidden bug to this release and the unusual lagging should be gone.

We encourage everyone to get the latest 3.2.5 update from the Community account - after you log in, go to "My profile" > "Purchases".
Rebelle 3.2.5's download links are listed at the top.

Let us know how this version works for you, we'll appreciate your feedback! :)