08.01.2024 03:12
Veronika Escape Motions
Team Member portfolio

The message "Unable to verify the license" is displayed in the Rebelle 7 trial when the software cannot locate a purchased license associated with the registered Community account.

The solution is to re-register Rebelle 7 using the Community account associated with the purchase of the full license.

#1 IF YOUR TRIAL HAS NOT EXPIRED YET

Open the Rebelle trial and click the Try button to get into Rebelle first.

Then:

- go to Help > About Rebelle - you will see your email address and a Logout button below it, click the button;
- close and run Rebelle again and register using your Community account used for purchasing Rebelle 7

If you purchased Rebelle 7 using a different email address and do not wish to create a new Community account, drop us an email at: [email protected] and we will merge the purchase with your existing account.

 

#2 IF YOUR TRIAL HAS ALREADY EXPIRED

Navigate to:

on Windows: C: \ Users \ [YOUR_WINDOWS_USERNAME] \ AppData \ Local \ Escape Motions \ Rebelle 7
on macOS: Users⁩ ▸ ⁨YourUsername ▸ ⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Escape Motions⁩ ▸ Rebelle 7

...from where you delete Rebelle 7's Data folder.

Run Rebelle 7 again and register using your Community account used for purchasing.