Digital Art Community Forum for Artists & Creators

Registration not working

Username: amw2105
Post Date: 2024-05-09 02:53:23
Some time ago I purchased rebelle 5 as part of a humble bundle deal. I definitely redeemed the key before it expired because I created an artwork in the program when I first got it. Today I tried launching the program for the first time in a while and it gave me a "We are sorry, but your registration data appear to be invalid" error. I logged in with the same credentials tied to my community account, and even changed the password a few times and reinstalled the software, but I am still getting the same error.
Username: Vevo
Post Date: 2024-05-13 12:31:03
Hello amw2105, We have redeemed your codes. You can re-download your software or assets anytime from your [url=https://www.escapemotions.com/community/login]Community account[/url] - after you log in, go to your account and click the "Purchases" tab. After you download and install, register the software using your Community account's credentials (Email/Username and Password).