03.09.2024 06:56
Ryan50
portfolio

Hi i've been using rebelle 7 pro to do some art and noticed that sometimes pen pressure seems to cut out randomly at time. I am using a wacom movink and a 14 inch macbook prom m3 on Macos Sonoma 14.6.1(23G93) I have tried Restarting my computer as well as deleting and reinstalling both wacom drivers and rebelle7 pro.

03.09.2024 11:37
Veronika Escape Motions
Team Member portfolio

Hi Ryan50,

Thank you for your feedback!
We are not sure why this is happening. We'd need a log for further analysis:
 
Just open Rebelle, and reproduce the issue.
Go to the menu: Help > Show Library folder > Data > Log.
Close Rebelle.
From the Log folder, send us the app.log file with the correct timestamp to [email protected]
 
Thanks in advance!
05.09.2024 01:46
Ryan50
portfolio

thank you just sent it in.