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[SOLVED] Rebelle 3 crashed

Username: waterhorse
Post Date: 2019-03-29 11:46:26
Hi, Having trouble with saving my work on Rebelle 3. Trouble is : can't save 1 file in PSD format. Rebelle 3 gives notice : Can't save this file because your photoshop programme can't open files lager then 2 G. My photoshop can handle easely such large files, and is having no trouble. Thankfully I saved the file in photoshop...so my work is not lost. Now I try to open the file saved in Rebelle 3, the programme keeps crashing. Is anyone else having troubles with saving files ? I love Rebelle 3 though... Carla
Username: Vevo
Post Date: 2019-03-29 14:39:38
Hi Carla, can you please send us: 1. the PSD file; 2. the REB file of the file you were not able to save as PSD from Rebelle; 3. [i]Now I try to open the file saved in Rebelle 3, the programme keeps crashing[/i]. - Also, this file if it is not the same as in #1 or #2. To send them please use a free service like [url=https://wetransfer.com/]Wetransfer[/url] (send to [url=mailto:[email protected]][email protected][/url]). Thanks in advance!
Username: waterhorse
Post Date: 2019-03-30 13:47:54
Hi Veronika, Just send you the we-transfer. Thank you !
Username: Vevo
Post Date: 2019-04-01 13:05:18
Hello Carla, thank you very much, we've received the file! We found out it contains a lot of layers with very small details - that is why Rebelle was having a bit of a hard time opening it. We've merged some of the layers together in your art and reduced the size of the REB file by 30%. You can download both REB and PSD files from the link I sent to your email address. We'd like to optimize Rebelle as much as possible to prevent this from happening. Before we do so, please merge all layers in Rebelle that can be merged together so that the file size decreases. Regarding the issue with saving to PSD file - please note PSD's maximum file size is 2GB. Anything larger than that must be opened as PSB in Photoshop. Since your REB file was already large, the PSD file would be larger than 2GB so Rebelle could not save it. As you can see, this PSD file I am sending is also quite big - we would like to optimize PSD export as well so that there is some kind of compression included in the future versions.