Digital Art Community Forum for Artists & Creators

[SOLVED] Upgrade v3 to v4

Username: micknite
Post Date: 2019-08-08 18:02:20
Hello, i wrote you on two of your email adresses. No answer yet. I have an Flame Painter 3 Licence und wanna upgrade to v4 und used the Button in the App. I forwarded to the v3-v4 Upgrade Page and then forwarded to the Shop. The Price is 67,49 but that isn't 50% of the price like you said. Any ideas?
Username: Vevo
Post Date: 2019-08-09 13:02:40
Hi [USER=14253]@micknite[/USER], Please try again to enter your details here: [URL]https://www.escapemotions.com/products/flamepainter/update/upgrade_v3_to_v4.php[/URL] The correct price should apply now.
Username: rbnzdave
Post Date: 2019-08-21 18:48:07
And once purchased the site crashed, paypal recorded the transaction, refreshing the page states that you have already received payment, but I can wait, and maybe use the demo. except the demo's for flame painter 4 are all flame painter 3.2 demos. wtg.
Username: rbnzdave
Post Date: 2019-08-21 18:52:24
Lol. just realise this happened last time, I have emails complaining on you lot holding out on me with my digital crack. Guess its going to be the shivers at least for the rest of tonight. Perhaps invest in some automation.
Username: Vevo
Post Date: 2019-08-22 12:15:28
Hi [USER=8367]@rbnzdave[/USER], I am very sorry for the inconvenience. The system is usually working fine, giving you all you need after the purchase, including the download link. Yesterday, we were having very high traffic on our website and purchase servers. Your purchase was the only one which got lost in the systems, unfortunately. Luckily, we've fixed everything :) Please find the email we've sent a couple of minutes ago.
Username: DWillows
Post Date: 2020-12-17 03:06:17
Attempted to upgrade to Rebellel 4 a couple hours ago, my credit card was billed but I did not get a confirmation or direction on downloading the software upgrade or paper purchased in the order. email in order was correct.