09.08.2019 07:00
Bokusatsu
portfolio

When I first started up the program today, the brushes worked fine, but after I did things like switch brushes or change the color it stopped working. There were moments where it would sporadically start working again, but then stop working almost immediately after. Now it wont make any marks at all. 

09.08.2019 01:26
Veronika Escape Motions
Team Member portfolio

Hi @Bokusatsu,

could you please share with me your system specifications including the tablet you use?

How does it work when you paint with a mouse?

12.08.2019 07:27
Bokusatsu
portfolio

Hello, sorry for the late reply. I am using a laptop so I use a touch pad, but using the touch pad doesn't seem to have any issues. 

The tablet I use is an XP-Pen Artist 12.

And I am using a HP ENVY x360 with a Intel Core i5 Processor. If there is anything else you need to know please ask.

12.08.2019 02:21
Veronika Escape Motions
Team Member portfolio

Please try to switch between Wintab and Microsoft Ink as well as between Use mouse and Pen position in Rebelle's menu: Edit > Preferences > Tablet.
Does any setting work better than the other?

12.08.2019 08:32
Bokusatsu
portfolio

It appears to be working perfectly now that I shifted it to Microsoft Ink. Thank you very much for your help!

13.08.2019 07:25
Veronika Escape Motions
Team Member portfolio

You are welcome! Happy to hear all works well for you now. Enjoy Rebelle to the fullest :)