Digital Art Community Forum for Artists & Creators

Username: GREBNAR
Post Date: 2019-11-30 18:07:00

Hi, Not sure what's going on, but every version from 3.1.6 on has been a no-go for me due to stroke latency. Nothing has changed with regard to my size/resolution from previous versions (I generally always use the same template), and I'm using the CPU engine, not the GPU engine, but it's acting like the GPU engine did when I had tested it in previous versions. In other words, I can replicate this behavior in 3.1.5 by changing to GPU, but when I go back to CPU, it's fine and usable again. In later versions, both engines are basically identical in performance and therefore unusable. Are there default settings that have changed in 3.1.6 and forward that could be causing this behavior? Thanks, TC System Specs: OS Name Microsoft Windows 10 Home Version 10.0.18362 Build 18362 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-5HUH60E System Manufacturer ASUSTeK COMPUTER INC. System Model G11CD System Type x64-based PC System SKU SKU Processor Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz, 2701 Mhz, 4 Core(s), 4 Logical Processor(s) BIOS Version/Date American Megatrends Inc. 0802, 2/3/2016 SMBIOS Version 3.0 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer ASUSTeK COMPUTER INC. BaseBoard Product G11CD BaseBoard Version Rev 1.xx Platform Role Desktop

Username: Vevo
Post Date: 2019-12-06 08:42:11

Hi [USER=2897]@GREBNAR[/USER], thanks for the feedback! There is very little difference between 3.1.5 and 3.1.8 in terms of the code which could possibly influence the speed of the painting. I am wondering, what tablet are you using? Is this a Surface or do you have a tablet plugged into your Windows 10 computer? If yes, what type?

Username: GREBNAR
Post Date: 2019-12-07 18:26:43

Hi Veronika, I'm using a Wacom Intuos 4, but everything is set up the same as it's always been, and the tablet works fine everywhere else. I reverted back to 3.1.5 and it worked fine, but thought I'd try to update to the latest to see what happens, and it's the same problem as I had with 3.1.6.

Username: Vevo
Post Date: 2019-12-09 13:30:58

Hi [USER=2897]@GREBNAR[/USER], we've just sent you a special test version of Rebelle 3 with logs, please follow the instructions in my email.

Username: Pickman
Post Date: 2019-12-16 20:33:11

Hi there, I can confirm this behaviour. Brush performance in version 3.1.6 and 3.1.8 is jaggy and not nearly as fluid as in version 3.1.5 I tested with all three versions several times (using GPU or GUP does'nt seem to make a difference. I will stick with 3.1.5 until this issue is solved.

Username: Vevo
Post Date: 2019-12-17 10:10:11

Hi [USER=1655]@Pickman[/USER], we've just sent you a special testing version via email, please go to your Inbox and follow the instructions. Your help is much appreciated!

Username: Pickman
Post Date: 2019-12-17 16:34:52

Testing.....:) Thanks for your support. It is very much appreciated!

Username: escoces
Post Date: 2019-12-28 08:42:18

Hi, the same goes for my Mac mini 2018, 32gb RAM and Vega 56, 8Mb graphics card. The latency makes it impossible to work comfortably. Any upcoming solution? Thank you!

Username: Vevo
Post Date: 2020-01-02 13:07:08

Hi [USER=20876]@escoces[/USER], it may be a different reason behind the latency on macOS, please download [b]Rebelle 3.1[/b] version from your Community profile (go to [i]My profile > Purchases[/i]), and let me know how this version works for you.

Username: escoces
Post Date: 2020-01-04 05:55:15

Hi, Veronika. Thank you for your answer. Version 3.1 works fine. Same brush, same document, and the speed is perfect. For the moment I will work with this version, until the problem is solved. Thanks

Username: Vevo
Post Date: 2020-01-08 13:44:36

Hi [USER=20876]@escoces[/USER], thanks for letting us know! Yes, please keep using the 3.1 version on your macOS until we resolve this.

Username: GREBNAR
Post Date: 2020-01-18 14:47:06

Hi Veronika, I sent you the log, but for the benefit of anyone who might come across this thread, I thought I would report here that 3.1.8 is now working as expected, even before I installed the version you sent me. There was a Windows update on my machine yesterday (1/18/2020), so I'm wondering if it might have been some conflict within Windows. For anyone on Windows still having this issue, it might be worthwhile to run any pending Windows updates.

Username: Vevo
Post Date: 2020-01-20 10:38:49

Hi [USER=2897]@GREBNAR[/USER], thanks for letting us know! We'll see whether this helps others.

Username: sunmoon
Post Date: 2020-02-18 00:17:24

Hello Recently purchased and used Seems to be a problem with version 3.1.8. There is a lot of delay in using watercolor brushes. MacBook Pro 2016 . Intel Core i7 . 16GB. radeon Pro 460 4GB. Graphics 530 1536MB All 3.1.8 / 3.1.6 versions have been brush delayed. So I am using version 3.1. Hope to improve soon.

Username: Vevo
Post Date: 2020-02-19 13:02:27

Hi @attaboy131, I just sent you a version for testing, please get back to me and let me know how it works for you. Thanks!

Username: mgmhunt
Post Date: 2020-03-05 05:42:13

I have the same problem with 3.1.6 and 3.1.8. I've downloaded 3.1.5 at the latency is gone so I'm also using an older version until this is fixed. Note the latency occurs on initial placement of the first 'stroke' whether by pen or mouse click. ie you press down (mouse/pen) and there is a half-second? delay before the cursor starts tracking properly, but once moving the cursor is properly responsive. So there's some issue at the moment you begin the stroke.

Username: mgmhunt
Post Date: 2020-03-05 05:43:09

Note this is on OSX 10.12.6 (be nice to be able to edit these posts!)

Username: AtomJones
Post Date: 2020-04-18 08:26:50

Is there a way I can get the latest version, version 3.15 that still works without the latency? My machine suffers also. I am on windows 10.

Username: Vevo
Post Date: 2020-04-23 13:37:45

Hi [USER=38083]@AtomJones[/USER], you can download Rebelle 3 versions (new and older) anytime from your Community profile - after you log in, go to your profile and click the "Purchases" tab.

Username: Vevo
Post Date: 2020-10-14 10:31:10

We have fixed one well-hidden bug to this release and the unusual lagging should be gone. We encourage everyone to get the latest 3.2.5 update from the Community account - after you log in, go to "My profile" > "Purchases". Rebelle 3.2.5's download links are listed at the top. Let us know how this version works for you, we'll appreciate your feedback! :)