Digital Art Community Forum for Artists & Creators

[SOLVED] Eligible for free upgrade

Username: JamesB
Post Date: 2018-05-01 10:21:01
Hi, How do I upgrade from Rebelle 2 to Rebelle 3 ,I am eligible for a free upgrade I purchased Rebelle 2 13/04/2018. Thanks
Username: Peter135
Post Date: 2018-05-01 21:48:30
Hi, We are very sorry for the inconvenience. We are experiencing severe issues on the servers right now and are trying to solve the situation. Unfortunately we are dependent on our server provider and we are not sure when they fix this issue. It is an unpleasant situation since we wanted to send emails yesterday but have been unable to do so yet. To all users who bought Rebelle 2 within two months and are eligible for free upgrade we'll send emails hopefully tomorrow. Thank you for your patience and again we apologize for this huge inconvenience.
Username: Peter135
Post Date: 2018-05-07 13:34:41
Hi James, did you get our email?