I just purchased FP4, installed it, and then purchased the bundle of the Liner, Elastic, Fuzzy. The modules installed themself as described during purchase.
If I "play" with the software, it is working fine.
If I try to open ANY JPG file, it crashes immediately, creating a long log asking me to email it to the developer - I refuse, of course, as I don't know what is being captured from my system.
Why would the software crash to begin with?
Windows 10 Pro (updated), i7 CPU, 24GB RAM, 4TB SSD - GP4 was the only application running.
I tried to open different JPG files of different sizes. In all, the software crashed.
Once, a small 64kb JPG file opened for a few seconds, and the following error stopped the software:
Can anyone assist please before I cancel the purchase and ask for a refund? I really want this to work.