Digital Art Community Forum for Artists & Creators

Username: Vyking
Post Date: 2020-06-08 18:25:08

1.1s worked fine but 1.1.5 won't even start. I've uninstalled and reinstalled but it doesn't help. Any idea what's wrong?

Username: Vyking
Post Date: 2020-06-08 18:28:05

Sorry, meant to say this is the Windows version. I run W10 64bit. (I also don't see how to edit my previous post)

Username: Vevo
Post Date: 2020-06-09 14:00:59

Hi [USER=33861]@Vyking[/USER], the offline tool for Inspirit has been sent to your Inbox, let me know how it goes, please.

Username: Vyking
Post Date: 2020-06-09 18:55:30

Still not working. It just gives the hourglass for a second or two after double clicking the icon then nothing loads.

Username: Vevo
Post Date: 2020-06-10 10:40:30

Hi [USER=33861]@Vyking[/USER], after double-clicking which icon do you get the hourglass? Could you please be more specific? If the full version of Inspirit, please delete the Inspirit folder from: [i]C:\Users\[YOUR_WINDOWS_USERNAME]\AppData\Local\Escape Motions[/i] ...then try to register offline once again.

Username: Vyking
Post Date: 2020-06-10 15:23:11

Thanks for the help but it's still not working. This is the full version from the Humble Bundle. I have uninstalled, deleted the folder you mentioned, reinstalled, run the offline tool which I can see generating the folder/file okay. I then try to run Inspirit by double clicking on the icon that it creates on the desktop. It shows the hourglass on my cursor for a couple of seconds then goes back to normal and nothing loads up. I've tried running it from the Start menu but still nothing. It's all a bit weird as I assume this is no different (apart from the account verification) than v1.1s which works fine.

Username: Vevo
Post Date: 2020-06-11 11:30:51

Hi [USER=33861]@Vyking[/USER], we will release a new Inspirit 1.1.5 version in the upcoming days. There is an issue with the latest Windows update. I will be in touch soon. In the meantime, please keep using Inspirit 1.1s version. Just to be sure, Amberlight 2.1.5 worked for you without issues, correct?

Username: Vyking
Post Date: 2020-06-12 14:17:17

Yes thank you. Amberlight with the offline tool worked perfectly. Thank you very much for looking into this.

Username: Vevo
Post Date: 2020-06-15 13:38:45

Thanks! We will send you the newer version soon. :)

Username: Vevo
Post Date: 2020-06-16 09:21:18

Hi [USER=33861]@Vyking[/USER], I just sent you a newer Inspirit 1.1.5 version, how is it working for you?

Username: Vyking
Post Date: 2020-06-16 09:58:37

Fantastic! That worked fully without needing the offline tool. Thank you very much!

Username: Vevo
Post Date: 2020-06-18 09:35:42

Thanks for letting us know [USER=33861]@Vyking[/USER]! The new Inspirit 1.1.5 version has been uploaded to Community profiles. This update can be registered using your Community account's credentials (Email or Username, and Password).

Username: snginc
Post Date: 2020-11-13 17:26:27

I have tried to use amberlight and inspirit and I'm having problems. I put in my login information and I get the following error message: [img]https://www.escapemotions.com/community/uploads/posts/2020/11/amber error.jpg[/img] I'm on a windows 10 system. Anyone know how I can fix this so I can use my software?

Username: Vevo
Post Date: 2020-11-18 14:07:07

Hi [USER=32764]@snginc[/USER], thank you for getting in touch! My colleague Alzbeta sent you an offline registration tool on Monday, has it resolved your issues? Were you able to register?