01.08.2020 01:39
snappy
portfolio

I purchased Rebelle 3 today, but the download link in the confirmation email leads to a page that says:

 

Your download link has expired. You can download your assets anytime from your Community account -> 'Purchases' tab. Log in to your Community account.

 

Going  to the purchases tab in my account  and clicking the download links there lead to the same error page.

 

What's up?

01.08.2020 03:16
snappy
portfolio

Nevermind, it started working.

04.08.2020 09:40
Veronika Escape Motions
Team Member portfolio

Hello @snappy,

thank you for contacting us as well as for purchasing Rebelle 3!
I am happy to hear the download worked for you after all. Did you download it from a different browser? What OS and browser are you using, please?
We will try to reproduce the issue in a similar environment since on the latest updates the download links seem to work well.