Unfortunately, I had trouble downloading Smberlight and ended up paying for it twice.
Is it possible for you to refund the second amount, please?
Many thanks,
Jan Clarke.
16.10.2020 08:39 | |
portfolio |
Unfortunately, I had trouble downloading Smberlight and ended up paying for it twice.
Is it possible for you to refund the second amount, please?
Many thanks,
Jan Clarke. |
16.10.2020 12:20 | |
Team Member portfolio |
Hi @JanClarke, of course, we will refund you the second purchase back to you. Please let us know when you receive the refund. Is everything working well for you? Were you able to download, install, register and run the software successfully? |
26.10.2020 08:19 | |
portfolio |
Hi Veronika,
Thank you very much for refunding my second accidental payment. It has appeared in my account.
I'm afraid I haven't yet installed Amberlight, I've had a few other priorities that I needed to complete first. Hopefully, they weill be donne in the next few days. Regards,
Jan Clarke. |
27.10.2020 03:14 | |
portfolio |
Hi Veronika,
Unfortunately, your refund hasn't appeared in my account. I mistakenly read another entry as your refund. I will let you know when it does appears.
I installed Amberlight this morning and had a quick play. It's just as good as I remember. I'm going to use it more often in the coming weeks.
Take care and stay well.
Regards,
Jan Clarke |
29.10.2020 04:57 | |
Team Member portfolio |
Hi @JanClarke, your refund was processed on Tuesday and you should see it back on your account in the next few days. Have many amazingly creative days with Amberlight! :) |
One account,
many possibilities