Digital Art Community Forum for Artists & Creators

Username: Tommy2Tone
Post Date: 2020-10-25 12:11:42

Hello; Absolute newbie to this software but so far love it...but with one huge drawback. I have a Dell P2418Ht touch display with a desktop computer...I believe it is 10 point sensitive..but that isn't the problem. I have a pen (or my finger for that matter to draw with (the pen is not interactive just a stylus for touching no pressure setting or anything) I cannot figure out how to utilize my touch screen with this software. It draws with the mouse fine, but when I try to use my finger on the screen (or stylus) it moves the drawing sheet NOT the cursor - Help! I don't see any relevant settings and maybe touchscreens aren't supported ....ummm why not. Will there be a fix in the future?

Username: Vevo
Post Date: 2020-10-30 10:12:41

Hi [USER=65156]@Tommy2Tone[/USER], thank you for reporting this. I just talked to my colleague and he seems to be able to reproduce your issue on our touch tablet. Could you please try one thing - open Flame Painter 4 and paint with the mouse, then grab a pen and paint with the pen. Does it work? Please make sure the Touch for "Move Canvas" is deactivated in Flame Painter's [i]Preferences > Keyboard shortcut > Tools (hold)[/i]. Looking forward to hearing from you, Veronika

Username: Tommy2Tone
Post Date: 2020-11-11 17:32:19

no, unfortunately it doesn't, I have a touch display/desktop computer

Username: Vevo
Post Date: 2020-11-13 11:34:48

Hello [USER=65156]@Tommy2Tone[/USER], we have added the issue with the non-working touch to our list of bugs. Thank you very much for reporting it, we will try to fix it for the next Flame Painter update.

Username: digochre
Post Date: 2020-12-28 01:00:29

I have this exact issue, but I seem to remember that when I first installed the application this morning it did work with my stylus. Now, a couple of hours later, all I get is the exact same response cited by the OP.

Username: digochre
Post Date: 2020-12-28 01:08:37

OK, I got it working. I was using the Wacom settings (they work for Rebelle) but not for Flame 4. After trying the Microsoft Ink setting in Preferences it is now working with my pen. I hope this is useful.

Username: digochre
Post Date: 2020-12-28 01:17:57

I posted too soon. When in MS Ink mode the stylus lines draw from where the last line stopped whereas the mouse starts from the new mouse position. Still trying a few things.