Creative Community - Escape Motions
05.01.2019
mdbooker49
portfolio

My computer will not allow me to open the program.  Says the link is invalid.   Thanks for your help.

07.01.2019
Veronika EscapeMotions
portfolio

Hello @mdbooker49,

can you please send us the screenshot of the error message you mentioned?

If you are having troubles with the installation, please re-download the program(s) from your Community account and try to reinstall.

08.04.2019
scriblium
portfolio

This is the error I'm getting and it seems similar to mdbooker49's

 

08.04.2019
Veronika EscapeMotions
portfolio

Hi @scriblium,

thank you for the screenshot! The latest Rebelle 3.1.5 version is having a hard time running under Windows 7 - we're now investigating why and hopefully will release the fix soon. I will let you know.

Please confirm whether you are running on Windows 7 or other OS?

Thanks!

08.04.2019
scriblium
portfolio

Yeup, Windows 7 indeed!
Good to know that you guys are looking into it, thanks for the quick response!

11.04.2019
Veronika EscapeMotions
portfolio

Hi @scriblium,

there is a new Rebelle 3.1.5 version available in your Community account - please download and install. It should now work under Windows 7 alright.

Let us know if all goes well.

Thanks!