05.01.2019 05:50
mdbooker49
portfolio

My computer will not allow me to open the program.  Says the link is invalid.   Thanks for your help.

07.01.2019 02:29
Veronika Escape Motions
Team Member portfolio

Hello @mdbooker49,

can you please send us the screenshot of the error message you mentioned?

If you are having troubles with the installation, please re-download the program(s) from your Community account and try to reinstall.

08.04.2019 10:45
scriblium
portfolio

This is the error I'm getting and it seems similar to mdbooker49's

 

08.04.2019 12:28
Veronika Escape Motions
Team Member portfolio

Hi @scriblium,

thank you for the screenshot! The latest Rebelle 3.1.5 version is having a hard time running under Windows 7 - we're now investigating why and hopefully will release the fix soon. I will let you know.

Please confirm whether you are running on Windows 7 or other OS?

Thanks!

08.04.2019 12:42
scriblium
portfolio

Yeup, Windows 7 indeed!
Good to know that you guys are looking into it, thanks for the quick response!

11.04.2019 08:50
Veronika Escape Motions
Team Member portfolio

Hi @scriblium,

there is a new Rebelle 3.1.5 version available in your Community account - please download and install. It should now work under Windows 7 alright.

Let us know if all goes well.

Thanks!