09.02.2024 12:45
bannino
portfolio

Hi

a lot of time I change to eye dropper using option or x key it freez and I have to switch the brush and get it removed I updated my Rebelle 6 and I have the same problem in 7 trial version, I have m1 Mac book pro.

27.03.2024 12:01
Veronika Escape Motions
Team Member portfolio

Hi bannino,

Please send us requested file so we can analyze why it is freezing:

https://www.escapemotions.com/community/forum/t/41813/issue-rebelle-freezes

 

Before troubleshooting, make sure you run the latest Rebelle update and your operating system, the graphics card and tablet drivers are all up to date.