Digital Art Community Forum for Artists & Creators

Username: animalchinz
Post Date: 2024-10-18 16:24:02

I bought your super-special pacake pro deal yesterday and I cant get Rebelle up and running. i get to the registration part, put in my details but when i do the activate product thing it says: "unable to verify account 'my email adress' and if i used a different community account i should log out first. it doesnt make sense, amberligt and flamepainter worked with no problems registering with my community username and password. I think i might need some assistance. Thanks!

Username: Vevo
Post Date: 2024-10-22 15:06:29

Hi animalchinz, Please try again, it should be working now using your Community account's username or email address.

Username: animalchinz
Post Date: 2024-10-25 17:53:18

Hey!!! It worked! Thanks Veronica! :-) Have good days!

Username: ZamarliArt
Post Date: 2024-10-27 12:51:32

Having the exact same issues, both my email addresses are linked to one account, I can see the software on my account page, flame painter and amberlight registered straight away but Rebelle pro 7 is just not playing, saying the same as animalchinz. Please help thank you

Username: Vevo
Post Date: 2024-10-29 11:48:12

Hi ZamarliArt, Please try again, it should be working now. We've re-registered the software to your primary email address.