07.12.2019 01:02
cward22
portfolio

Hello,

I hope someone can help me. I have tried to download the latest Rebelle 3.1.8, however, I can't seem to get through even after changing my password. I found out about the update after I got an email advising of the latest available download.  I have gone directly via the email and by going directly through the website to no avail.  I have tried to upgrade directly through the software as well, which takes me to the same web page, with no luck.

Incidentally, I was able to log in to the website after I changed my password, but when I try to update I still get this error as follows:

Download Rebelle

We are sorry, the Username (or Email) and Password (or Registration Key) you entered were not found.

Lost Password for Rebelle 3?
Lost Registration Key for Rebelle 1 or 2?

Also, is SmithMicro the same company as EscapeMotions?

Any help would be most appreciated.

Thank you

C

07.12.2019 01:21
cward22
portfolio

Please disregard my inquiry above.  I discovered the problem and I was able to resolve the issue.  I use two browsers and it can get confusing sometimes.  Sorry!